Public Utilities Department

Utility bills go out on the last business day of the month and are due the 15th of the month. A ten percent late fee is applied to the account if payment is not received by the 15th of the month. Payments can be made at City Hall, online through Payment Service Network, or by telephone through Payment Service Network. There is a drop-box located outside City Hall.

Rate Increase 2023

Utility and Refuse Rates 2023

Utility and Refuse Rates for Apartments and Rental Units 2023

Cold weather info

Gilbert Drinking Water Report

Utility Services

Power Outages

To report an after hours power outage, please dial 800-307-6937.

Seasonal Disconnects

The City no longer provides seasonal disconnects, this includes electricity, water and refuse.


Recycling is encouraged but not mandatory. The Recycling Center is located on the South side of town, across Broadway Street from the Anthem building. The Recycling Center has been abused in the past with non-compliance items and dumping on the ground. Please help keep the Recycling Center clean. The Recycling Center is now under 24-hour surveillance by the Gilbert Police Department. Violators will be prosecuted. Any questions regarding recyclable items can be directed to Gilbert City Hall.

HeatShare Program

HeatShare is a Salvation Army program that provides emergency utility assistance for people with no place left to turn. Funds are used to pay for energy costs for seniors, disabled and families in crisis. The program has been active since 1982 and helped 4200 families in Minnesota last year with $1 million in assistance. HeatShare is offered at The Salvation Army corps. To learn about HeatShare and The Salvation Army go to HeatShare is a last resort for people who’ve exhausted all other private and government assistance programs. Although HeatShare does not receive government funding, the amount of government funds available for other heating assistance programs directly impacts HeatShare. When funding for these other programs runs out, more people need HeatShare. Call 1-800-842-7279 to see if you qualify.

If you wish to contribute, send a donation to with your utility bill or to HeatShare, The Salvation Army, 2445 Prior Ave., Roseville, MN 55113 or visit and donate on-line. All donations are tax deductible and will be used in our area.

The Right Light App

The Right Light App is a free resource that helps people pick out the perfect energy-efficient LED Light bulbs. The app was created by the Clean Energy Resource Teams and University of Minnesota Extension.

Wellhead Information

Sanitary (Trash)

To participate in the city trash system your trash must be in city bags. Bags must be secured at the top; items not in a city bag will not be picked up. Please remember any spilled or torn up trash is your responsibility to clean up. You are encouraged to have your trash out by 6 a.m. on Fridays. Garbage bags can be purchased at City Hall or at Holiday Gas Station. Medium garbage bags are 14 gallons, large garbage bags are 33 gallons.

  • Roll of 10 Small $3.00
  • Roll of 10 Medium $6.50
  • Roll of 10 Large $13.00
  • 5 Pack of Medium $3.25 ($0.65/each)
  • 5 Pack of Large $6.50 ($1.30/each)

City of Gilbert residential garbage services are provided by East Mesabi Sanitation.

Misc Links

Hazardous Waste Disposal

East Range: 5345 Regional Landfill Road, Virginia. East of Virginia off of Hwy 135 at Regional Landfill. Hours: Tuesdays and Saturdays, 8am-1pm. Phone: 218-741-8831.

Hazardous wastes from household use may be brought free of charge. Allowable items include (click on link above to read more):

  • Paint and paint product
  • Automotive fluids and greases
  • Deep fat fryer and other cook oils
  • Pesticides
  • Aerosol products
  • Rechargeable batteries
  • Caustic or corrosive products
  • Other household chemicals and cleaners
  • Fluorescent tubes, CFLs, and ballasts
  • Mercury
  • Adhesives
  • Lead sinkers and other lead items